Returns & Exchanges

At VIToppa, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

4

Drop Off and Track

Drop your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing